Pass Control

Employee & Tenant Security Access

Safety & Security Services

Safety and security is our top priority. To help maintain the highest level of security at Hamilton International, all personnel requiring access to restricted areas must hold the appropriate security clearances and comply with applicable Transport Canada regulations to prevent or reduce unlawful interference with civil aviation. The information in the following sections is intended for employers and employees who work at or operate a business at Hamilton International and is not intended for the general public.

  • Lost or stolen airport access cards, keys or security badges must be reported to the Operations Centre immediately.

Pass Control Office

Our Pass Control Office assists airport employees and authorized personnel with the application, processing and management of airport security passes and access credentials.

Services by Appointment

The Pass Control Office operates on an appointment-based system. All appointments should be booked in advance online. Walk-in appointments are not permitted.

Approved Appointment Categories

The Pass Control Office is accepting appointments for the following services:

  • New applicants who do not hold any form of a pass
  • Transportation Security Clearance (TSC) applicants
  • Restricted Area Identity Cards (RAIC) applicants
  • Pass holders renewing or transferring their RAIC
  • Pass holders exchanging a temporary RAIC pass for a permanent one
Hours of Operation

All appointments with the Pass Control Office will be scheduled during the following hours of operation:

  • Monday to Thursday: 9:00 AM to 4:00 PM

Office Location & Contact Details

The Pass Control Office is located inside the main Air Terminal Building at the Operations Centre.

Auxiliary Services

Airside Vehicle Identification Permits

No appointment necessary. Required paperwork to obtain an Airside Vehicle Identification Permit can be picked up from and/or submitted to the Operations Centre at any time. Permits will be available for pickup within three (3) business days.

Airside Vehicle Operator’s Permit (AVOP)

Airside Vehicle Operator’s Permit written and practical testing is scheduled exclusively during off-peak airport operating windows. Applicants can request an exam block by submitting completed paperwork directly to the Airport training team.

Employee Parking Passes

Please ensure that you have your required paperwork completed when you arrive for your pass appointment along with proof of payment for the required security deposit, where applicable. The Pass Control Office is now cashless and all security deposits must be made online prior to submitting your paperwork. In cases where an appointment may not be necessary, please contact the Pass Control Office at [email protected] for further instructions on how to obtain a parking pass. Parking passes will be available for pickup within three (3) business days.

  • Parking Pass refunds are only issued during the Pass Control Office hours outlined above. If your parking pass was issued more than one year ago, additional information may be required to process your refund.