Hamilton International Airport Launches ‘Choose Comfort’ Campaign

Restoring confidence in the health and safety of air travel will be a critical component to a robust recovery as travellers comfortably return to the skies from Hamilton International

Hamilton, ON (June 8, 2021) – As travellers look to safely explore the wonders of our homeland and reconnect with friends and family this summer, John C. Munro Hamilton International Airport is thrilled to unveil its Choose Comfort campaign.

While demonstrating the Airport’s commitment to prioritizing the health and safety of all travellers, business partners and employees, Choose Comfort highlights the unique benefits of travelling from Hamilton International.

Clean and Safe Travels

Hamilton International is continually examining each step of the traveller journey through its facility and have implemented a number of new and enhanced health and safety measures to ensure you have a comfortable and convenient travel experience from the time you park your car to the time you board your aircraft.

These measures include:

  • All persons entering the Airport must wear a face covering or non-medical mask at all times;
  • Only travellers and employees on duty are permitted to access the terminal building;
  • Persons entering the building are restricted to using a designated, one-way entrance;
  • Increased frequency of cleaning and disinfecting in high-traffic areas throughout the terminal;
  • Increased audio and visual messaging communicating health and safety reminders;
  • Installation of floor decals to encourage proper physical distancing in all queuing zones;
  • Installation of acrylic protective barriers at key communication points; and
  • Increased touchless hand sanitizing stations deployed throughout the Airport.

Proximity from Curb to Gate

Trying to reach your daily 10,000 step target? Unfortunately, your journey through Hamilton International won’t bring you much closer to your goal. On the plus side, you can get from the Airport curb to the boarding gate in approximately 200 steps. With so few steps in your airport journey, this leaves you extra time to grab your Double Double from Tim Hortons and purchase a new neck pillow from the Departures Retail Shop along the way.

Size and Maneuverability

Less levels, less hassle. From arrival to departure, you will breeze through your airport journey as check-in, screening, retail shopping, food vendors and the Departures Lounge are all steps away from one another. With physical distancing floor markers and one-way directional arrows installed throughout the terminal, travellers can move safely and confidently through each touchpoint with ease.

Sense of Place

There’s no place like home. Hamilton International strives to provide a ‘Sense of Place’ for all visitors by proudly incorporating elements true to the City of Hamilton, its culture and its ‘Welcome to Unstoppable’ theme through the Airport’s terminal décor and product offerings. Make sure you stop to take a selfie in front of the Hamilton cloud wall inspired by the signature sign at City Hall and pop by Detour YHM for some delicious old school café goodies, a specialty beverage from Detour Coffee Roasters or a Collective Arts craft beer.

As we look towards the accelerated pace of vaccine rollouts and lockdown restrictions being lifted across the country, Hamilton International remains committed to being ‘ready for every journey’ by prioritizing the health and safety of all travellers, business partners and employees. The Airport will continue working alongside its partners to serve the local community and ensure that people can get to where they need to go with confidence. When you’re ready to travel, we’re ready to welcome you back at Hamilton International. Choose Comfort, Choose YHM.


About John C. Munro Hamilton International Airport

John C. Munro Hamilton International Airport is a growing international gateway for affordable travel and the largest overnight express freight airport in Canada. The Airport is owned by the City of Hamilton and managed under an agreement by TradePort International Corporation, a wholly owned subsidiary of Vantage Airport Group – an industry leading investor, developer and manager of airport assets. This allows Hamilton International to incorporate best-in-class practices from around the world into its operations. As an efficient facilitator of cargo and passenger operations, John C. Munro Hamilton International is an economic engine and responsible community partner. Its strategic location and uncongested 24/7 operations make it an attractive option for both passenger and cargo carriers looking to serve the Southern Ontario market.

Media Contact: Cayla Awalt – Coordinator, Marketing & Communications – cawalt@flyhamilton.ca